Help when you need it
Workamathing Support
Help with connecting a device, notification delivery, access changes, and supported approval workflows.
Talk to a person
Contact support
Tell us what happened and we’ll help you get moving again. Including the details below helps us find the answer faster.
Your email app will open with our address filled in. We don’t publish it as readable text, which discourages basic automated harvesting.
Quick checks
Try these first
Most connection and notification issues can be resolved in a minute or two.
- Check the connection. In Workamathing, open Settings and confirm that the company connection is verified.
- Check notifications. Open iOS Settings, choose Workamathing, then verify notifications are allowed.
- Refresh the Inbox. Open the Inbox and pull down to request the latest supported notifications from Workamajig®.
- Ask your administrator. Confirm that your company and Workamajig® access are still active.
What to include
From the Workamathing Settings screen, include:
- The Workamathing app version and build number
- Your iOS version and iPhone or iPad model
- The time the issue occurred and the action you were taking
- The short installation identifier, if requested by support
Keep sensitive information safe. Never email Workamajig® credentials, QR codes, client tokens, push tokens, or private approval content.
Your data
Privacy and access requests
For privacy, deletion, or access questions, use the support email above and clearly label the request. You can also disconnect the current device from Workamathing Settings.